Mon – Sat, 8am – 8pm
We understand the importance of using high quality materials and finishing our work to the very best standards, that’s why we are proud members of the following organisations who set out stringent guidelines to regulate our industry. These independent bodies regularly check our products and services as well as setting benchmarks for good practice. We strive to excel in all these areas and ensure all our fitting teams are fully trained and professional at all times.
Certass ensure that their members have appropriate insurance, guarantees, skilled site operatives and a suitable complaints procedure. They also carry out regular site audits to assess the quality of the materials being used and the quality of the workmanship.
The government endorsed TrustMark scheme ensures that anyone working on your home is capable and qualified to carry out the work. Regular on-site inspections ensure that customer care, trading practices, health and safety standards and relevant insurance and warranties are in place to meet stringent guidelines.
Trust A Trader is an online trade directory comprised of skilled and trusted tradespeople. In order to become a member, you must have at least two years’ experience in your field and be a member of the relevant trade associations. Trust A Trader is built on genuine customer reviews so you can be sure that you are choosing a trusted company.
“Quality Assured National Warranties” enables us to provide insurance backed guarantees on our work, meaning that should anything go wrong due to products failing, poor workmanship, etc. you are covered for repairs under warranty, even if Kingfisher Exteriors no longer exist. The length of warranty varies on our different products, so please call us for more details.
“Certass financially and technically assesses its members to ensure they meet required standards. In addition to initially assessing every member each year, Certass will inspect a sample of work submitted by the member for scheme compliance. Where appropriate, Certass notifies the local authority and issues a Building Regulation Compliance Certificate to the homeowner.” – www.certass.co.uk
“TrustATrader.com – a directory of tradespeople you can trust because their place on our website depends upon their quality of service.” – www.trustatrader.com
“The Competent Persons Register (CPR) represents all of the contractors in the building services industry that have been assessed as being competent by a government authorised certification scheme. Contractors on this register are regularly assessed to the standards of their sector and able to self-certify their work as meeting the requirements of the building regulations.” – www.competentperson.co.uk